OUR PHILOSOPHY
Our dedication to providing outstanding service and maintaining the highest safety standards continues to serve us, and our clients, well. We've summed up these guiding principles in our Mission statement:
The employees of Ibrahim Al - Qahtani & Bros. Co. Trading & Transportation Co., (LTD) are obligated to each other, our clients, our contractors, our agents, our community, and the public at large to promote safety, quality, dependability and professionalism in all we do. We are committed to promoting continuous improvement in all job functions.
OUR GOALS:
" To recognize that agents, driver/owner-operators, shippers, consignees, and third party arrangers of transportation are our clients, and that employees are clients too.
" To provide customer service beyond expectation through safe, efficient and reliable transportation and to treat each customer in a professional and courteous manner at all times.
" As a team, we will support our drivers/owner-operators by providing opportunity for each to reach his or her potential. We will provide recognition for their accomplishments.
" To provide fast and thorough response to all problems, and to eliminate root causes to prevent recurring problems.
" To create a work environment that promotes teamwork through respect and opportunities for personal and professional growth.
" To promote integrity and safety in all we do.
" To provide all employees with an environment that promotes team atmosphere and pride in our work.
You're in the driver's seat.
WE APPRECIATE ALL YOU DO.
When we say we're the owner/operator company, we talk the talk and walk the walk. Owner/operators are the backbone of this company. On behalf of Ibrahim Al - Qahtani & Bros. Co. Trading & Transportation (LTD)and all the clients who depend on us, we thank you for your hard work.
